Return and Exchange Policy

### Return and Exchange Policy for **www.carpartksa.com**

At **CarPartKSA**, we are committed to your complete satisfaction. Therefore, we offer a clear and easy return and exchange policy to ensure a comfortable and secure shopping experience.

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#### **Return and Exchange Conditions:**

1. **Return Period**: You can return or exchange the product within **14 days** from the date of receipt.

2. **Product Condition**: The product must be in its original condition, unused, and in its complete packaging with all documents.

3. **Invoices**: The original invoice or proof of purchase must be provided.

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#### **Non-Returnable Products:**

- Products that have been installed or used.

- Products damaged due to misuse or improper storage.

- Products without original packaging or documents.

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#### **Steps for Return or Exchange:**

1. Contact us via **WhatsApp**, **Email**, or **Customer Service**.

2. We will send you instructions for returning the product.

3. After receiving and inspecting the product, we will process the exchange or refund within **5-7 business days**.

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#### **Refund Process:**

- The refund will be issued using the same payment method you used during purchase.

- In the case of cash on delivery, the amount will be transferred to your bank account.

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#### **Contact Us:**

- WhatsApp: **[0599592969]**

- Email: **[[email protected]]**

- Customer Service: **[0599592969]**

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We are here to assist you with any inquiries or issues. Thank you for trusting **CarPartKSA**!